As a company proprietor for over a years, I rely upon software application and automation to simplify operations and supply results. So when GoHighLevel emerged on the scene few years back, it most definitely captured my attention GoHighLevel Cancellation and Reschedule Policy.
The concept was appealing– an all-in-one client management system with marketing, sales, and solution tools incorporated together. As a business owner constantly seeking to streamline and scale my company, it appeared like a dream come true on paper. Who wouldn’t want a solitary solution that does it all?
Yet in this thorough GoHighLevel review, I’ll take you inside my devastating trip of attempting (and failing) to change to this popular new software application. You’ll discover:
If you’re thinking about whether GoHighLevel is right for your very own service needs, hopefully you can learn from my painful errors and blew up assumptions.
Looter: I do NOT advise GoHighLevel. If you require a CRM, begin with this listing of finest CRMs instead. I make use of Keap.
Some GoHighLevel Alternatives
If you’re seeking a sales, marketing, and job administration alternative to GoHighLevel, after that here are a couple of we recommend.
Backstory: Why I Took Into Consideration Changing from Keap
To recognize what attracted me to GoHighLevel in the first place, you need context concerning my previous configuration. For over 5 years I had been gladly relying upon Keap (previously Infusionsoft) to satisfy all my client management and automation requirements.
I found Keap user-friendly to use and it took care of every little thing I needed– CRM, e-mail marketing, sales funnels, subscription sites, and client assistance.
Keap’s CRM and sales and marketing automation are developed to assist small businesses keep their clients while including new ones easily. Automate follow-ups with emails and texts, making certain leads and customers get the best messages at the correct time. Usage web site and social networks types to streamline lead follow-up, and handle your growth with easy visit organizing and lead monitoring. Boost sales with automated pricing quote, invoicing, and settlement processing, liberating your time. With Keap, local business can save 10 hours each week and increase revenue by 39%. Begin with a 14-day free trial, no charge card needed.
Why we like Keap
Keap uses a detailed client connection monitoring (CRM) and marketing automation remedy tailored for small companies and entrepreneurs. We value Keap’s concentrate on improving sales processes and supporting consumer relationships via powerful automation tools. The system’s all-in-one technique combines CRM, email marketing, invoicing, and task management, making it specifically appealing for businesses aiming to combine their tech pile.
Generally, it just functioned accurately with marginal fuss or upkeep required. My open and click-through prices were fantastic (like 35% great). Automations ran efficiently without any concerns.
So why on earth was I tempted to uproot my whole operational structure from a system that worked to try something unverified and untried?
In knowledge I can confess I got attracted by the alarm phone call of “glossy things disorder”. You understand the sensation: when every person’s speaking about a brand-new tool that will change your company … The turf commonly looks greener beyond, and I wondered whether GoHighLevel may minimize rubbing points that I ‘d learned to endure over the years with Keap.
I withstood at first, yet a few more stress led me to believe maybe it was time for a change.
The Financial investment: Migrating My Agency to GoHighLevel
Previously this year I made a decision to take the plunge. I registered for HighLevel’s Firm plan at $297/month, spending considerably greater than the $97/month starter price.
This had not been a choice I ignored. I recognized switching over systems was mosting likely to need moving all my Keap data and basically rebuilding my entire tech framework from scratch using all of the GoHighLevel integrations readily available.
Right here’s an overview of simply some of the initiative required:
- By hand exporting 20,000+ e-mail customer records
- Recreating dozens of automations and workflows
- Relocating customer profiles, notes, and job data to the brand-new CRM
- Reconfiguring my Stripe billing integration
- Setting up landing pages, promotions, and sales funnels throughout again
- Learning an entirely foreign UX and interface design
All in, I invested around 30-40 tiresome hours of configuration work transitioning everything over– in addition to taking care of shed performance throughout the button.
However ultimately, it was a computed investment I was willing to make. I figured some temporary pain would certainly repay with GoHighLevel providing a much better lasting remedy for my service, Dripify. Oh how incorrect I was …
It only took me regarding a month of hands-on usage to understand I had made a big error. The issues started piling up quickly, up until it got to a point I needed to reduce my losses and change back to Keap completely.
Let’s walk through the horrible problems I ran into.
Security Issues & Lots of Bugs
Provided GoHighLevel positioned itself as an all-in-one automation platform, I made sure to thoroughly recreate each and every single workflow from my old Keap account.
These included sequences for onboarding brand-new email customers, onboarding new clients, automating follow-ups for webinar enrollments, sending occasion pointers, handling membership expiries and far more.
Everything seemed to be working fine … until suddenly it had not been. One early morning, I woke up to locate 171 completely unimportant e-mails had actually been sent out to users that must NOT have actually gotten them. This happened 3 days in a row, with a different set of 160 people every day.
I anxiously tried troubleshooting and restoring the automation from square one. However the issue continued.
When I frantically reached out to their assistance team, they vaguely declared “web server concerns” were to blame. However this explanation didn’t make any kind of feeling, given that the mistakes continued taking place each early morning like clockwork unconnected to any downtime.
In my mind, this large failure was totally unacceptable and just really did not help my business. I have hundreds of get in touches with relying on my automated campaigns running smoothly.
So if GoHighLevel was going to be totally unreliable, just how could I hand over mission-critical workflows and delicate client information to their modern technology?
The unintuitive interface just intensified these concerns …
Frustrating UX
Coming from Keap where whatever was smooth and user-friendly, GoHighLevel’s learning contour felt high and complicated.
Basic jobs like editing and enhancing workflows involved excavating with menu systems that were all over the place. Trick setups were unexplainably scattered in absolutely different sections. Moving in between features felt disjointed or complex.
I’ll inform you what I indicate by talking about their funnel builder as an instance. There were 3 different setups panels to handle overall, specific, and item setups. Yet for some crazy factor, the web links to accessibility each of these core setups were expanded on contrary sides of the display. What!?
As somebody that values clean, thoughtful design, this seriously irritated me.
It strengthened that GoHighLevel still seemed like a work-in-progress rather than a polished product all set for prime-time use. Their concerns seemed focused on packing in every feature imaginable, with poor use as an afterthought.
And speaking of features, I quickly understood the affordable price tag came with costly concessions …
Deceptive Pricing GoHighLevel Cancellation and Reschedule Policy
Among GoHighLevel’s most significant marketing factors is the cost effective price for accessibility to a lot of features. But I promptly discovered this cheap base expense was deceptive.
They nickle-and-dimed customers with sporadic costs for core functionality. All of a sudden my credit card declarations had vague $10 charges from GoHighLevel here and there.
As it ended up, you obtain charged each time you send an email with their servers. So for high quantity customers, this added up to numerous dollars in unanticipated expenses.
Between these per-email fees and paying added for deliverability attachments like Mailgun, my “inexpensive” GoHighLevel membership wound up setting you back substantially MORE than my Keap plan.
The reduced sticker price was appealing, however simply not realistic in practice. This bait-and-switch left a poor taste in my mouth.
Email Rates Suffered
The final dealbreaker was seeing my thoroughly nurtured email open rates plummet practically over night after switching to GoHighLevel.
Previously, my audience involvement continually struck 35-40% open prices in Keap month after month. Once I moved their records over to GoHighLevel, efficiency tanked instantly to a pitiful 9% open price.
No matter how much I optimized my sending methods or tried every troubleshooting trick, I can barely nudge open prices back into the teenagers– still a 50%+ decrease from my previous criteria GoHighLevel Cancellation and Reschedule Policy.
Let me repeat: my exact same target market and e-mails unexpectedly had awful involvement. The only thing I could assume that would certainly be causing this was whatever was occurring behind the scenes at GoHighLevel. For a company so dependent on e-mail marketing, this was a big deal.
In between the debilitating deliverability concerns, hidden charges, damaged features, and terrible user interface, I had actually ultimately reached my limitation …
Why I Stop GoHighLevel after 37 Days
Simply 45 days after moving my company to GoHighLevel, I understood I had made a huge mistake. The disadvantages substantially surpassed any type of advantages.
No software application is best, but the large quantity of issues was past acceptable.
At the end of the day, software application boils down to trust fund. If I can’t trust it to deal with vital functions properly or think a vendor has my best interests in mind, then it’s time to walk away– even after spending considerable time, cash, and initiative moving.
So I made the challenging phone call to turn around training course and return back to Keap totally just weeks after going done in on GoHighLevel. Allow’s explore what I gained from this ordeal.
Key Takeaways: What I Picked up from My GoHighLevel Mistake
My time with HighLevel can be summed up as a costly misadventure. Yet in hindsight, it educated me a couple of crucial lessons:
- Stick to what works. Do not distress what’s functioning unless something is definitively better across the board. Change brings risk.
- Veterinarian asserts extensively. Marketing buzz around new software frequently obscures larger underlying defects. Deep due diligence is necessary.
- Choose simpleness over features. Well-designed devices must make your job life much easier, not extra challenging and unpleasant.
- Transparency develops count on. Opaque pricing, dubious reseller terms, and finger-pointing to escape issues ruins trust.
- Seek objective evaluations. Pleased assistance assesses indicate much less if too much issues indicate inadequate overall usability.
- Perfection is impossible. No single remedy can perfectly satisfy every one-of-a-kind organization requirement. Locate the least-bad fit.
- Advancement over transformation. Step-by-step renovations normally surpass risky wholesale reinvention of what currently works penalty.
Basically, I found out to be extra skeptical of “as well good to be real” marketing claims and much less attracted by the allure of shiny brand-new objects. The devices you utilize daily ought to earn depend on through openness and efficiency, not slick advertising.