As an agency proprietor for over a years, I rely upon software program and automation to streamline procedures and provide results. So when GoHighLevel arised on the scene few years back, it absolutely caught my attention ClickFunnels Vs GoHighLevel Lawsuit.
The concept was appealing– an all-in-one customer monitoring system with marketing, sales, and solution devices incorporated with each other. As a business owner always wanting to streamline and scale my business, it appeared like a dream happened on paper. That would not want a single service that does it all?
However in this extensive GoHighLevel testimonial, I’ll take you inside my disastrous trip of attempting (and falling short) to switch over to this preferred new software. You’ll discover:
If you’re thinking about whether GoHighLevel is right for your very own organization needs, with any luck you can pick up from my uncomfortable blunders and pumped up assumptions.
Spoiler: I do NOT advise GoHighLevel. If you require a CRM, begin with this list of finest CRMs rather. I use Keap.
Some GoHighLevel Alternatives
If you’re looking for a sales, marketing, and job management option to GoHighLevel, then below are a couple of we suggest.
Backstory: Why I Considered Switching Over from Keap
To comprehend what attracted me to GoHighLevel to begin with, you require context about my previous setup. For over 5 years I had been happily counting on Keap (previously Infusionsoft) to satisfy all my customer management and automation demands.
I located Keap intuitive to utilize and it took care of every little thing I needed– CRM, e-mail marketing, sales funnels, membership websites, and client assistance.
Keap’s CRM and sales and marketing automation are designed to aid small companies keep their clients while adding new ones easily. Automate follow-ups with e-mails and messages, guaranteeing leads and clients obtain the best messages at the correct time. Usage website and social media types to streamline lead follow-up, and manage your development with simple consultation scheduling and lead tracking. Boost sales with automated pricing quote, invoicing, and repayment processing, freeing up your time. With Keap, small companies can conserve 10 hours per week and rise income by 39%. Start with a 14-day free trial, no bank card called for.
Why we like Keap
Keap supplies a comprehensive client connection management (CRM) and marketing automation solution customized for small businesses and entrepreneurs. We appreciate Keap’s concentrate on enhancing sales processes and nurturing consumer partnerships via effective automation devices. The system’s all-in-one technique combines CRM, e-mail marketing, invoicing, and task administration, making it specifically attractive for services wanting to settle their tech pile.
For the most part, it simply worked reliably with minimal difficulty or maintenance required. My open and click-through rates were excellent (like 35% fantastic). Automations ran efficiently without concerns.
So why in the world was I lured to uproot my entire functional foundation from a system that worked to try something unproven and untested?
In knowledge I can admit I got attracted by the siren call of “shiny item disorder”. You understand the sensation: when every person’s discussing a brand-new device that will certainly change your organization … The turf frequently looks greener on the other side, and I questioned whether GoHighLevel may minimize rubbing factors that I would certainly found out to tolerate over the years with Keap.
I stood up to at first, yet a couple of even more disappointments led me to assume perhaps it was time for a change.
The Financial investment: Moving My Firm to GoHighLevel
Earlier this year I determined to start. I registered for HighLevel’s Firm plan at $297/month, investing substantially more than the $97/month starter expense.
This wasn’t a choice I ignored. I recognized changing platforms was mosting likely to need moving all my Keap information and basically rebuilding my entire tech facilities from scratch making use of all of the GoHighLevel integrations available.
Here’s an introduction of just a few of the effort required:
- By hand exporting 20,000+ e-mail customer records
- Recreating dozens of automations and workflows
- Moving client accounts, notes, and job data to the new CRM
- Reconfiguring my Stripe invoicing integration
- Setting up landing pages, promos, and sales funnels around again
- Learning an entirely international UX and interface design
All in, I invested around 30-40 tiresome hours of setup work transitioning everything over– as well as handling lost efficiency throughout the switch.
But eventually, it was a computed investment I agreed to make. I figured some temporary pain would certainly repay with GoHighLevel supplying a far better long-lasting remedy for my company, Dripify. Oh exactly how wrong I was …
It just took me concerning a month of hands-on usage to recognize I had made a large mistake. The problems started accumulating quickly, till it got to a factor I needed to cut my losses and change back to Keap completely.
Allow’s go through the horrible troubles I came across.
Safety Issues & Several Bugs
Offered GoHighLevel positioned itself as an all-in-one automation platform, I took care to diligently recreate each and every single workflow from my old Keap account.
These consisted of sequences for onboarding brand-new e-mail subscribers, onboarding new clients, automating follow-ups for webinar registrations, sending event reminders, taking care of membership expiries and far more.
Every little thing seemed to be functioning penalty … till all of a sudden it had not been. One early morning, I woke up to locate 171 completely unimportant e-mails had been sent out to users who ought to NOT have received them. This happened 3 days straight, with a different batch of 160 people daily.
I frantically attempted repairing and rebuilding the automation from square one. However the issue persisted.
When I seriously connected to their assistance group, they vaguely declared “web server concerns” were responsible. However this description really did not make any type of sense, because the errors continued happening each morning like clockwork unrelated to any type of downtime.
In my mind, this substantial failure was entirely unacceptable and simply didn’t help my company. I have countless calls relying upon my automated campaigns running efficiently.
So if GoHighLevel was mosting likely to be totally unstable, just how could I turn over mission-critical workflows and sensitive client data to their modern technology?
The unintuitive interface just intensified these problems …
Frustrating UX
Originating from Keap where everything was smooth and instinctive, GoHighLevel’s learning curve felt steep and difficult.
Basic jobs like modifying workflows included excavating via menu systems that were all over the place. Secret settings were unexplainably spread in absolutely various areas. Relocating in between features felt disjointed or complicated.
I’ll tell you what I suggest by discussing their funnel builder as an instance. There were 3 separate setups panels to handle overall, specific, and product setups. Yet for some crazy reason, the web links to access each of these core setups were expanded on contrary sides of the display. What!?
As somebody who values tidy, thoughtful style, this seriously upset me.
It strengthened that GoHighLevel still seemed like a work-in-progress as opposed to a refined product ready for prime-time use. Their priorities appeared focused on stuffing in every feature under the sun, with poor use as a second thought.
And speaking of features, I soon understood the affordable price tag came with costly concessions …
Misleading Pricing ClickFunnels Vs GoHighLevel Lawsuit
One of GoHighLevel’s biggest marketing points is the cost effective rate for accessibility to numerous features. However I promptly learned this low-cost base expense was deceptive.
They nickle-and-dimed individuals with erratic fees for core functionality. Unexpectedly my bank card statements had unclear $10 fees from GoHighLevel here and there.
As it turned out, you obtain charged every single time you send an email via their servers. So for high volume users, this added up to thousands of dollars in unanticipated prices.
Between these per-email fees and paying added for deliverability add-ons like Mailgun, my “cost effective” GoHighLevel subscription ended up setting you back significantly greater than my Keap plan.
The low price tag was alluring, yet just not practical in practice. This bait-and-switch left a poor preference in my mouth.
Email Fees Suffered
The last dealbreaker was seeing my very carefully nurtured e-mail open prices drop almost over night after switching over to GoHighLevel.
Formerly, my target market involvement regularly struck 35-40% open rates in Keap month after month. Once I migrated their documents over to GoHighLevel, performance tanked instantaneously to a pitiful 9% open price.
No matter how much I optimized my sending out practices or tried every troubleshooting method, I could barely nudge open prices back right into the teens– still a 50%+ decline from my previous benchmarks ClickFunnels Vs GoHighLevel Lawsuit.
Let me repeat: my exact same target market and emails all of a sudden had terrible interaction. The only thing I might assume that would certainly be causing this was whatever was happening behind the scenes at GoHighLevel. For an agency so depending on e-mail marketing, this was a big deal.
Between the crippling deliverability problems, concealed costs, damaged features, and awful user interface, I had actually lastly reached my limit …
Why I Give up GoHighLevel after 37 Days
Just 45 days after migrating my agency to GoHighLevel, I knew I had actually made a significant error. The disadvantages substantially outweighed any type of advantages.
No software is excellent, but the sheer quantity of problems was past appropriate.
At the end of the day, software application comes down to trust fund. If I can’t trust it to deal with essential functions capably or think a vendor has my best interests in mind, then it’s time to leave– even after investing considerable time, money, and initiative migrating.
So I made the difficult call to reverse course and return back to Keap entirely just weeks after going done in on GoHighLevel. Allow’s explore what I gained from this ordeal.
Trick Takeaways: What I Picked up from My GoHighLevel Error
My time with HighLevel can be summed up as an expensive misadventure. However in knowledge, it showed me a few key lessons:
- Stay with what works. Don’t upset what’s working unless something is definitively better across the board. Modification brings danger.
- Vet asserts thoroughly. Marketing buzz around new software program frequently covers larger underlying imperfections. Deep due persistance is crucial.
- Pick simpleness over features. Well-designed devices should make your work life less complicated, not a lot more difficult and untidy.
- Transparency develops count on. Opaque pricing, dubious reseller terms, and finger-pointing to avert troubles destroys trust fund.
- Seek unbiased testimonials. Delighted assistance examines imply less if extreme problems suggest bad total use.
- Excellence is difficult. No solitary service can flawlessly meet every one-of-a-kind service demand. Discover the least-bad fit.
- Evolution over revolution. Incremental improvements commonly exceed dangerous wholesale reinvention of what currently functions fine.
Basically, I discovered to be more cynical of “also great to be real” marketing insurance claims and less attracted by the allure of glossy new objects. The tools you utilize daily must make trust via transparency and efficiency, not slick advertising.