As a company owner for over a decade, I rely on software and automation to streamline operations and deliver results. So when GoHighLevel arised on the scene few years back, it certainly caught my focus GoHighLevel Customer Testimonials.
The concept was attractive– an all-in-one customer monitoring platform with marketing, sales, and service tools incorporated with each other. As an entrepreneur always looking to simplify and scale my company, it seemed like a desire come true on paper. That would not want a single service that does it all?
But in this comprehensive GoHighLevel testimonial, I’ll take you inside my disastrous journey of trying (and stopping working) to switch over to this popular brand-new software application. You’ll find out:
If you’re thinking about whether GoHighLevel is right for your own organization requirements, hopefully you can gain from my unpleasant mistakes and pumped up assumptions.
Looter: I do NOT suggest GoHighLevel. If you require a CRM, begin with this listing of ideal CRMs instead. I make use of Keap.
Some GoHighLevel Alternatives
If you’re looking for a sales, marketing, and project management alternative to GoHighLevel, after that right here are a couple of we recommend.
Backstory: Why I Took Into Consideration Changing from Keap
To understand what attracted me to GoHighLevel in the first place, you need context about my previous setup. For over 5 years I had been gladly depending on Keap (previously Infusionsoft) to fulfill all my client administration and automation requirements.
I located Keap user-friendly to utilize and it managed every little thing I needed– CRM, email marketing, sales funnels, subscription sites, and customer assistance.
Keap’s CRM and sales and marketing automation are created to aid small businesses keep their clients while adding new ones effortlessly. Automate follow-ups with emails and texts, making certain leads and customers obtain the appropriate messages at the correct time. Usage web site and social media forms to improve lead follow-up, and manage your growth with easy appointment scheduling and lead monitoring. Boost sales with automated pricing estimate, invoicing, and repayment handling, maximizing your time. With Keap, local business can save 10 hours weekly and boost revenue by 39%. Begin with a 14-day free trial, no credit card needed.
Why we like Keap
Keap uses a thorough customer partnership administration (CRM) and marketing automation service tailored for local business and entrepreneurs. We value Keap’s concentrate on simplifying sales procedures and supporting client relationships through powerful automation tools. The system’s all-in-one technique combines CRM, e-mail marketing, invoicing, and job management, making it specifically eye-catching for businesses seeking to combine their technology pile.
For the most part, it just functioned reliably with marginal difficulty or upkeep required. My open and click-through rates were terrific (like 35% great). Automations ran efficiently without any issues.
So why on earth was I tempted to uproot my entire functional foundation from a system that worked to try something unproven and untested?
In knowledge I can confess I got seduced by the alarm telephone call of “glossy object disorder”. You recognize the sensation: when every person’s talking about a brand-new tool that will certainly change your organization … The turf typically looks greener on the other side, and I questioned whether GoHighLevel may minimize rubbing factors that I would certainly discovered to endure for many years with Keap.
I withstood initially, yet a few more frustrations led me to believe perhaps it was time for a modification.
The Financial investment: Moving My Agency to GoHighLevel
Previously this year I made a decision to take the plunge. I enrolled in HighLevel’s Firm plan at $297/month, investing substantially more than the $97/month starter cost.
This had not been a decision I ignored. I understood changing systems was mosting likely to require migrating all my Keap information and essentially rebuilding my whole technology framework from scratch using all of the GoHighLevel integrations offered.
Below’s a review of just a few of the effort required:
- Manually exporting 20,000+ e-mail subscriber documents
- Recreating lots of automations and workflows
- Moving client accounts, notes, and task information to the new CRM
- Reconfiguring my Stripe invoicing integration
- Setting up landing pages, promotions, and sales funnels throughout once more
- Learning a totally foreign UX and user interface design
All in, I invested around 30-40 laborious hours of arrangement work transitioning every little thing over– and also handling shed efficiency throughout the button.
Yet eventually, it was a computed financial investment I was willing to make. I figured some short-term discomfort would certainly settle with GoHighLevel supplying a much better long-lasting solution for my company, Dripify. Oh exactly how wrong I was …
It only took me about a month of hands-on use to recognize I had made a large error. The issues started piling up swiftly, until it got to a point I needed to cut my losses and switch back to Keap totally.
Let’s go through the horrible problems I ran into.
Security Issues & Numerous Bugs
Given GoHighLevel placed itself as an all-in-one automation platform, I made sure to meticulously recreate every workflow from my old Keap account.
These consisted of sequences for onboarding brand-new e-mail clients, onboarding new clients, automating follow-ups for webinar enrollments, sending occasion pointers, taking care of membership expiries and a lot more.
Whatever appeared to be functioning fine … up until all of a sudden it wasn’t. One early morning, I woke up to find 171 entirely unimportant e-mails had actually been sent out to individuals that ought to NOT have gotten them. This occurred 3 days straight, with a different batch of 160 people every day.
I anxiously attempted fixing and rebuilding the automation from the ground up. But the problem persisted.
When I desperately reached out to their assistance group, they vaguely declared “web server concerns” were to blame. Yet this explanation didn’t make any type of feeling, because the mistakes proceeded taking place each morning like clockwork unassociated to any type of downtime.
In my mind, this enormous failure was entirely unacceptable and simply didn’t help my business. I have countless calls relying on my automated campaigns running efficiently.
So if GoHighLevel was going to be totally unreliable, exactly how could I leave mission-critical workflows and sensitive customer data to their innovation?
The unintuitive interface only compounded these concerns …
Discouraging UX
Coming from Keap where every little thing was seamless and instinctive, GoHighLevel’s learning contour really felt high and challenging.
Straightforward jobs like modifying workflows included digging via menu systems that were all over the place. Secret settings were unexplainably spread in absolutely different areas. Moving in between functions really felt disjointed or complicated.
I’ll tell you what I imply by speaking about their funnel builder as an example. There were 3 different settings panels to take care of overall, private, and product configurations. Yet for some insane factor, the web links to gain access to each of these core settings were spread out on contrary sides of the display. What!?
As a person who values tidy, thoughtful layout, this seriously frustrated me.
It reinforced that GoHighLevel still felt like a work-in-progress rather than a refined item ready for prime-time use. Their priorities seemed focused on cramming in every feature imaginable, with inadequate usability as a second thought.
And talking features, I soon realized the small cost tag featured pricey compromises …
Misleading Pricing GoHighLevel Customer Testimonials
One of GoHighLevel’s biggest selling points is the economical price for accessibility to a lot of features. Yet I promptly discovered this affordable base expense was deceptive.
They nickle-and-dimed customers with occasional costs for core performance. Instantly my credit card statements had vague $10 fees from GoHighLevel occasionally.
As it ended up, you obtain billed every single time you send out an email via their servers. So for high quantity individuals, this amounted to hundreds of dollars in unforeseen costs.
In between these per-email costs and paying additional for deliverability attachments like Mailgun, my “cost effective” GoHighLevel subscription ended up setting you back considerably greater than my Keap plan.
The reduced price tag was tempting, yet simply not realistic in practice. This bait-and-switch left a bad preference in my mouth.
Email Rates Suffered
The final dealbreaker was seeing my thoroughly supported email open rates plummet almost overnight after switching to GoHighLevel.
Formerly, my audience engagement continually struck 35-40% open rates in Keap month after month. Once I moved their records over to GoHighLevel, efficiency tanked promptly to a useless 9% open rate.
Despite how much I enhanced my sending methods or attempted every fixing method, I might barely nudge open rates back into the teenagers– still a 50%+ decline from my previous criteria GoHighLevel Customer Testimonials.
Let me repeat: my exact same audience and e-mails suddenly had horrible interaction. The only thing I can assume that would be triggering this was whatever was taking place behind the scenes at GoHighLevel. For a firm so depending on e-mail marketing, this was a big deal.
In between the crippling deliverability issues, concealed charges, damaged features, and awful interface, I had actually lastly reached my limitation …
Why I Give up GoHighLevel after 37 Days
Just 45 days after moving my company to GoHighLevel, I understood I had made a significant mistake. The cons substantially outweighed any type of advantages.
No software application is perfect, but the large quantity of problems was beyond appropriate.
At the end of the day, software comes down to depend on. If I can’t trust it to handle important functions effectively or think a supplier has my best interests in mind, then it’s time to walk away– even after investing substantial time, money, and initiative moving.
So I made the tough call to reverse program and return back to Keap entirely just weeks after going all in on GoHighLevel. Let’s discover what I learned from this fiasco.
Trick Takeaways: What I Picked up from My GoHighLevel Error
My time with HighLevel can be summarized as a pricey ill fortune. However in knowledge, it taught me a few essential lessons:
- Stick to what works. Do not distress what’s functioning unless something is definitively far better across the board. Adjustment brings risk.
- Veterinarian claims extensively. Marketing buzz around new software often covers larger underlying defects. Deep due diligence is vital.
- Choose simplicity over features. Well-designed devices ought to make your work life less complicated, not more complex and messy.
- Openness constructs count on. Opaque pricing, questionable reseller terms, and finger-pointing to escape issues destroys depend on.
- Look for impartial testimonials. Happy assistance reviews indicate much less if too much concerns imply bad general use.
- Perfection is difficult. No single solution can completely fulfill every one-of-a-kind service demand. Locate the least-bad fit.
- Advancement over transformation. Incremental renovations commonly exceed high-risk wholesale reinvention of what already works fine.
In other words, I learned to be a lot more doubtful of “as well good to be real” marketing cases and much less attracted by the attraction of glossy new items. The tools you make use of daily must make trust fund with transparency and performance, not slick advertising.