As an agency owner for over a decade, I count on software and automation to streamline operations and provide results. So when GoHighLevel arised on the scene few years back, it definitely caught my focus GoHighLevel For Healthcare Providers.
The idea was attractive– an all-in-one client monitoring system with marketing, sales, and solution tools integrated together. As a business owner always aiming to streamline and scale my service, it felt like a dream come to life theoretically. Who wouldn’t desire a solitary remedy that does it all?
Yet in this comprehensive GoHighLevel review, I’ll take you inside my devastating trip of trying (and failing) to change to this preferred brand-new software program. You’ll discover:
If you’re thinking about whether GoHighLevel is right for your very own service demands, hopefully you can gain from my uncomfortable blunders and inflated assumptions.
Spoiler: I do NOT advise GoHighLevel. If you require a CRM, begin with this checklist of finest CRMs instead. I make use of Keap.
Some GoHighLevel Alternatives
If you’re seeking a sales, marketing, and project management option to GoHighLevel, then here are a few we suggest.
Backstory: Why I Considered Switching Over from Keap
To comprehend what attracted me to GoHighLevel to begin with, you need context concerning my previous setup. For over 5 years I had actually been happily relying on Keap (formerly Infusionsoft) to satisfy all my customer administration and automation needs.
I located Keap instinctive to utilize and it handled everything I needed– CRM, email marketing, sales funnels, subscription websites, and customer support.
Keap’s CRM and sales and marketing automation are made to help small businesses maintain their customers while adding brand-new ones easily. Automate follow-ups with emails and messages, guaranteeing leads and customers obtain the right messages at the right time. Usage web site and social networks forms to simplify lead follow-up, and handle your development with very easy appointment organizing and lead tracking. Boost sales with automated pricing estimate, invoicing, and payment handling, liberating your time. With Keap, local business can conserve 10 hours weekly and boost profits by 39%. Start with a 14-day free trial, no charge card called for.
Why we like Keap
Keap uses a comprehensive customer relationship management (CRM) and marketing automation service customized for small businesses and entrepreneurs. We value Keap’s focus on simplifying sales processes and supporting customer connections with powerful automation devices. The system’s all-in-one method integrates CRM, email marketing, invoicing, and task management, making it especially appealing for services seeking to consolidate their technology pile.
For the most part, it just worked reliably with marginal fuss or maintenance required. My open and click-through rates were wonderful (like 35% excellent). Automations ran smoothly with no concerns.
So why in the world was I lured to uproot my entire functional foundation from a system that worked to try something unproven and untried?
In hindsight I can admit I got seduced by the alarm call of “glossy things syndrome”. You understand the sensation: when everyone’s speaking about a new tool that will certainly change your service … The lawn frequently looks greener on the other side, and I wondered whether GoHighLevel could decrease friction points that I ‘d found out to tolerate over the years with Keap.
I stood up to at first, yet a few even more disappointments led me to believe possibly it was time for a change.
The Financial investment: Moving My Agency to GoHighLevel
Previously this year I chose to start. I signed up for HighLevel’s Company plan at $297/month, spending considerably more than the $97/month starter price.
This wasn’t a choice I ignored. I understood switching systems was going to require migrating all my Keap information and essentially reconstructing my whole technology framework from scratch using all of the GoHighLevel integrations available.
Below’s an introduction of simply a few of the effort called for:
- Manually exporting 20,000+ email customer records
- Recreating lots of automations and workflows
- Moving client accounts, notes, and project information to the new CRM
- Reconfiguring my Stripe invoicing integration
- Establishing landing pages, promos, and sales funnels all over once more
- Learning a totally foreign UX and user interface layout
Done in, I invested around 30-40 laborious hours of setup work transitioning every little thing over– as well as managing shed productivity during the button.
Yet eventually, it was a calculated investment I agreed to make. I figured some temporary pain would pay off with GoHighLevel offering a better lasting remedy for my business, Dripify. Oh how incorrect I was …
It only took me regarding a month of hands-on use to realize I had actually made a huge blunder. The concerns started accumulating rapidly, till it got to a point I had to reduce my losses and switch over back to Keap totally.
Allow’s walk through the horrible problems I encountered.
Safety And Security Issues & Lots of Vermin
Offered GoHighLevel positioned itself as an all-in-one automation platform, I took care to thoroughly recreate every workflow from my old Keap account.
These included sequences for onboarding new e-mail clients, onboarding brand-new customers, automating follow-ups for webinar registrations, sending out event suggestions, handling subscription expirations and a lot more.
Whatever seemed to be operating penalty … until unexpectedly it wasn’t. One morning, I woke up to locate 171 totally irrelevant e-mails had actually been sent to customers that need to NOT have actually received them. This occurred three days straight, with a various batch of 160 individuals daily.
I anxiously tried repairing and rebuilding the automation from scratch. But the issue persisted.
When I frantically reached out to their assistance team, they vaguely asserted “server concerns” were to blame. But this description didn’t make any type of sense, given that the errors continued occurring each morning like clockwork unrelated to any type of downtime.
In my mind, this huge failure was completely inappropriate and just really did not help my company. I have thousands of contacts counting on my automated campaigns running smoothly.
So if GoHighLevel was going to be absolutely unstable, how could I entrust mission-critical workflows and sensitive customer information to their innovation?
The unintuitive interface only compounded these issues …
Discouraging UX
Coming from Keap where every little thing was seamless and user-friendly, GoHighLevel’s learning contour really felt steep and challenging.
Easy tasks like modifying workflows involved digging with food selection systems that were all over the place. Trick settings were unexplainably spread in totally different areas. Relocating in between functions really felt disjointed or confusing.
I’ll inform you what I mean by speaking about their funnel builder as an example. There were 3 different settings panels to manage total, private, and item configurations. Yet for some insane reason, the links to gain access to each of these core settings were expanded on contrary sides of the display. What!?
As somebody who values clean, thoughtful layout, this seriously annoyed me.
It reinforced that GoHighLevel still felt like a work-in-progress as opposed to a polished product prepared for prime-time use. Their concerns seemed focused on packing in every feature under the sun, with inadequate usability as an afterthought.
And speaking of features, I quickly understood the low cost tag featured costly compromises …
Deceptive Pricing GoHighLevel For Healthcare Providers
One of GoHighLevel’s most significant selling points is the budget-friendly rate for access to so many features. However I quickly discovered this low-cost base price was deceitful.
They nickle-and-dimed customers with sporadic fees for core functionality. All of a sudden my charge card statements had obscure $10 costs from GoHighLevel occasionally.
As it turned out, you obtain billed every single time you send out an e-mail with their servers. So for high quantity customers, this amounted to numerous bucks in unexpected costs.
In between these per-email fees and paying additional for deliverability add-ons like Mailgun, my “inexpensive” GoHighLevel membership wound up costing significantly greater than my Keap plan.
The low sticker price was tempting, yet just not realistic in practice. This bait-and-switch left a bad taste in my mouth.
Email Fees Suffered
The last dealbreaker was seeing my thoroughly nurtured email open rates plunge practically overnight after switching over to GoHighLevel.
Formerly, my audience interaction constantly struck 35-40% open rates in Keap month after month. Once I moved their records over to GoHighLevel, efficiency tanked quickly to a pitiful 9% open rate.
No matter how much I maximized my sending out methods or attempted every repairing method, I can hardly push open rates back into the teenagers– still a 50%+ decline from my previous standards GoHighLevel For Healthcare Providers.
Let me repeat: my exact same audience and e-mails instantly had awful involvement. The only thing I could think that would certainly be creating this was whatever was occurring behind the scenes at GoHighLevel. For a firm so based on email marketing, this was a big deal.
In between the crippling deliverability issues, concealed charges, broken features, and horrible user interface, I had finally reached my restriction …
Why I Give up GoHighLevel after 37 Days
Simply 45 days after migrating my firm to GoHighLevel, I knew I had actually made a huge mistake. The cons significantly surpassed any advantages.
No software is ideal, yet the sheer volume of problems was past acceptable.
At the end of the day, software application boils down to trust fund. If I can not trust it to deal with essential functions competently or think a vendor has my benefits in mind, after that it’s time to walk away– even after investing substantial time, money, and initiative moving.
So I made the difficult contact us to turn around training course and return back to Keap entirely just weeks after going done in on GoHighLevel. Allow’s discover what I learned from this debacle.
Key Takeaways: What I Learned From My GoHighLevel Blunder
My time with HighLevel can be summed up as an expensive ill fortune. But in knowledge, it taught me a few vital lessons:
- Stick to what works. Don’t upset what’s functioning unless something is definitively much better across the board. Change brings risk.
- Vet claims completely. Marketing hype around brand-new software program commonly obscures bigger underlying defects. Deep due diligence is important.
- Pick simplicity over features. Properly designed devices need to make your job life less complicated, not much more complex and unpleasant.
- Transparency builds depend on. Nontransparent pricing, unethical reseller terms, and finger-pointing to evade problems ruins count on.
- Look for impartial evaluations. Satisfied support evaluates suggest less if excessive concerns indicate inadequate total functionality.
- Excellence is impossible. No single service can completely satisfy every one-of-a-kind company demand. Locate the least-bad fit.
- Development over revolution. Incremental improvements typically outweigh high-risk wholesale reinvention of what already functions penalty.
In short, I found out to be extra unconvinced of “too good to be real” marketing insurance claims and much less lured by the attraction of shiny new items. The tools you utilize daily ought to gain trust with transparency and efficiency, not glossy advertising.