As a company proprietor for over a years, I rely upon software application and automation to enhance operations and supply results. So when GoHighLevel emerged on the scene few years back, it absolutely captured my attention GoHighLevel Multiple Phone Numbers.
The concept was enticing– an all-in-one customer monitoring platform with marketing, sales, and solution tools incorporated with each other. As a business owner constantly seeking to simplify and scale my business, it looked like a dream happened theoretically. That would not desire a single service that does it all?
However in this in-depth GoHighLevel review, I’ll take you inside my tragic trip of trying (and failing) to change to this preferred brand-new software application. You’ll find out:
If you’re thinking about whether GoHighLevel is right for your own organization requirements, with any luck you can learn from my painful mistakes and blew up expectations.
Looter: I do NOT recommend GoHighLevel. If you need a CRM, start with this checklist of finest CRMs instead. I use Keap.
Some GoHighLevel Alternatives
If you’re seeking a sales, marketing, and task monitoring alternative to GoHighLevel, then right here are a couple of we recommend.
Backstory: Why I Considered Switching Over from Keap
To recognize what attracted me to GoHighLevel in the first place, you require context about my previous arrangement. For over 5 years I had actually been gladly relying on Keap (formerly Infusionsoft) to fulfill all my customer administration and automation demands.
I located Keap user-friendly to make use of and it dealt with everything I needed– CRM, e-mail marketing, sales funnels, membership sites, and client assistance.
Keap’s CRM and sales and marketing automation are designed to assist local business keep their customers while including brand-new ones easily. Automate follow-ups with emails and messages, making certain leads and customers get the ideal messages at the right time. Use internet site and social media kinds to streamline lead follow-up, and manage your growth with very easy visit organizing and lead monitoring. Boost sales with automated estimating, invoicing, and settlement handling, liberating your time. With Keap, small businesses can conserve 10 hours per week and increase revenue by 39%. Start with a 14-day free trial, no credit card needed.
Why we like Keap
Keap uses a thorough client relationship monitoring (CRM) and marketing automation solution tailored for local business and business owners. We value Keap’s concentrate on enhancing sales processes and supporting consumer partnerships through effective automation tools. The platform’s all-in-one approach incorporates CRM, email marketing, invoicing, and job administration, making it specifically eye-catching for companies looking to settle their tech pile.
For the most part, it just worked accurately with marginal hassle or maintenance needed. My open and click-through prices were terrific (like 35% great). Automations ran smoothly without issues.
So why in the world was I lured to uproot my entire functional structure from a system that functioned to try something unproven and untested?
In knowledge I can admit I obtained seduced by the siren telephone call of “shiny object disorder”. You recognize the feeling: when every person’s talking about a brand-new tool that will certainly change your company … The grass often looks greener on the other side, and I questioned whether GoHighLevel could reduce friction points that I ‘d discovered to endure throughout the years with Keap.
I stood up to in the beginning, but a few even more frustrations led me to believe perhaps it was time for a modification.
The Investment: Moving My Company to GoHighLevel
Earlier this year I determined to start. I registered for HighLevel’s Firm plan at $297/month, spending considerably more than the $97/month starter price.
This wasn’t a choice I took lightly. I knew changing platforms was mosting likely to need migrating all my Keap information and essentially reconstructing my whole technology framework from scratch using every one of the GoHighLevel integrations offered.
Here’s a review of just a few of the initiative called for:
- Manually exporting 20,000+ email customer records
- Recreating loads of automations and workflows
- Relocating client accounts, notes, and job information to the brand-new CRM
- Reconfiguring my Stripe invoicing integration
- Setting up landing pages, promotions, and sales funnels throughout again
- Learning an entirely foreign UX and interface style
All in, I invested around 30-40 tedious hours of configuration work transitioning everything over– and also handling lost productivity during the button.
However eventually, it was a computed investment I wanted to make. I figured some short-term pain would repay with GoHighLevel offering a better lasting solution for my organization, Dripify. Oh just how wrong I was …
It just took me regarding a month of hands-on use to understand I had actually made a huge mistake. The problems began accumulating swiftly, until it got to a point I needed to cut my losses and change back to Keap entirely.
Allow’s go through the horrible troubles I came across.
Safety Issues & Lots of Bugs
Provided GoHighLevel placed itself as an all-in-one automation platform, I made sure to meticulously recreate every workflow from my old Keap account.
These included sequences for onboarding new e-mail clients, onboarding new customers, automating follow-ups for webinar enrollments, sending out event reminders, taking care of subscription expiries and much more.
Every little thing appeared to be working penalty … until suddenly it had not been. One early morning, I awoke to find 171 entirely unnecessary emails had actually been sent out to customers that need to NOT have actually gotten them. This took place 3 days straight, with a various set of 160 people every day.
I anxiously tried fixing and rebuilding the automation from scratch. Yet the trouble lingered.
When I frantically reached out to their assistance group, they vaguely claimed “server issues” were at fault. Yet this explanation really did not make any feeling, considering that the mistakes proceeded taking place each early morning like clockwork unconnected to any kind of downtime.
In my mind, this massive failing was totally unacceptable and simply really did not work for my organization. I have hundreds of contacts relying on my automated campaigns running efficiently.
So if GoHighLevel was going to be completely unstable, exactly how could I leave mission-critical workflows and sensitive customer information to their modern technology?
The unintuitive user interface just compounded these concerns …
Aggravating UX
Originating from Keap where every little thing was seamless and user-friendly, GoHighLevel’s learning curve felt steep and complicated.
Basic tasks like editing workflows included digging through food selection systems that were all over the place. Secret settings were unexplainably spread in totally different sections. Moving in between functions really felt disjointed or complex.
I’ll tell you what I indicate by talking about their funnel builder as an instance. There were 3 separate setups panels to manage general, private, and product setups. Yet for some insane reason, the links to gain access to each of these core settings were spread out on opposite sides of the display. What!?
As someone who values tidy, thoughtful style, this seriously upset me.
It strengthened that GoHighLevel still seemed like a work-in-progress as opposed to a sleek item prepared for prime-time usage. Their priorities appeared focused on stuffing in every feature imaginable, with bad use as an afterthought.
And talking features, I soon understood the low price tag included costly concessions …
Misleading Pricing GoHighLevel Multiple Phone Numbers
Among GoHighLevel’s most significant selling factors is the budget friendly rate for accessibility to so many features. But I swiftly discovered this inexpensive base price was misleading.
They nickle-and-dimed users with occasional costs for core functionality. Suddenly my credit card statements had obscure $10 charges from GoHighLevel occasionally.
As it ended up, you get charged every single time you send an e-mail with their web servers. So for high quantity customers, this added up to hundreds of dollars in unexpected expenses.
In between these per-email costs and paying added for deliverability add-ons like Mailgun, my “budget friendly” GoHighLevel subscription wound up costing substantially MORE than my Keap plan.
The reduced price tag was tempting, however simply not realistic in practice. This bait-and-switch left a bad taste in my mouth.
Email Fees Suffered
The last dealbreaker was seeing my meticulously supported e-mail open rates drop virtually over night after switching to GoHighLevel.
Previously, my target market involvement constantly hit 35-40% open rates in Keap month after month. Once I migrated their documents over to GoHighLevel, efficiency tanked immediately to a pathetic 9% open price.
Despite just how much I maximized my sending out practices or attempted every fixing method, I could hardly nudge open prices back right into the teens– still a 50%+ decline from my previous standards GoHighLevel Multiple Phone Numbers.
Let me repeat: my exact same audience and emails all of a sudden had awful involvement. The only point I could believe that would be causing this was whatever was taking place behind the scenes at GoHighLevel. For a firm so based on email marketing, this was a big deal.
Between the debilitating deliverability problems, hidden fees, broken features, and dreadful user interface, I had actually lastly reached my limit …
Why I Give up GoHighLevel after 37 Days
Just 45 days after migrating my firm to GoHighLevel, I knew I had made a massive error. The disadvantages substantially outweighed any type of advantages.
No software application is ideal, yet the large volume of troubles was past appropriate.
At the end of the day, software comes down to depend on. If I can’t trust it to manage essential functions competently or believe a supplier has my benefits in mind, then it’s time to walk away– even after investing significant time, cash, and initiative moving.
So I made the hard call to reverse course and return back to Keap entirely simply weeks after going done in on GoHighLevel. Let’s explore what I picked up from this ordeal.
Secret Takeaways: What I Picked up from My GoHighLevel Error
My time with HighLevel can be summarized as an expensive misadventure. But in hindsight, it showed me a couple of key lessons:
- Stay with what works. Do not disturb what’s functioning unless something is definitively far better across the board. Adjustment brings danger.
- Veterinarian declares thoroughly. Marketing buzz around new software program frequently obscures bigger underlying flaws. Deep due persistance is vital.
- Pick simpleness over features. Well-designed tools ought to make your job life simpler, not much more challenging and untidy.
- Openness develops depend on. Nontransparent pricing, shady reseller terms, and finger-pointing to evade troubles destroys count on.
- Seek objective reviews. Satisfied support examines imply much less if too much issues imply inadequate overall usability.
- Excellence is difficult. No single service can completely fulfill every special service requirement. Locate the least-bad fit.
- Development over revolution. Step-by-step improvements normally exceed dangerous wholesale reinvention of what already works fine.
In short, I learned to be much more cynical of “as well good to be true” marketing cases and less lured by the attraction of shiny brand-new things. The devices you utilize daily ought to make trust through openness and performance, not slick advertising.